Navigate to /wp-content/plugins/ .
If you or a client has received a "You have been locked out" message, here is how to resolve the issue and unblock the user. wordfence unblock user
Ask the affected user to visit whatismyip.com to confirm their current public IP address before you search. Navigate to /wp-content/plugins/
If you find yourself managing lockouts frequently, the Wordfence team offers a secondary plugin called . wordfence unblock user