| Symptom | Likely Cause | Solution | |---------|--------------|----------| | | Wrong paper side down / low quality paper | Flip the paper roll. Use high-quality thermal paper (BPA-free recommended). | | No response when printing | Driver not set or USB not recognized | Reinstall driver. Try a different USB port or cable. | | Printing garbled characters | Wrong emulation mode | Set driver to “ESC/POS” or “Generic Text Only.” | | Paper jam / not feeding | Paper roll stuck or cover not latched | Open cover, remove roll, trim any torn edges, reinstall properly. | | Bluetooth not connecting | Already paired to another device | Unpair from all devices, reset printer (hold feed + power for 10s). | | Printer stops mid-print | Overheating or low power | Let it cool for 2 minutes. Use a 5V/2A USB power source (not a laptop USB port). |
The printer gave a final, pathetic whir and spat out the paper. The black ink was streaked and illegible. everycom thermal printer